Category: Ask SignTraker

25 Jul 2022

Sign Installation Experts

The results are in: Real estate sign installers are paying more-- and Agents are paying less.

The SignTraker Sign Installer Fuel Survey Results Are In!

The results of SignTraker’s survey of it’s real estate sign installation companies are in. Installers are paying more– and agents are paying less.

 406 total views

20 May 2022

Sign Installation Experts

SignTraker provides secure access for Listing Services Providers through the SignTraker platform

SignTraker Introduces Secure Listing Support Technology

SignTraker provides a secure method for Listing Services Companies to interact with clients through the SignTraker System. No more sharing account logins, passwords, and similar protected data.

 473 total views

03 Jul 2020

Sign Installation Experts

One of My Prospects Wants to Use Their Own Custom Posts. How do I Manage This?

Q: A major account I am trying to win wants to use their own custom post. I am reluctant to agree to this because the last time I did that [in my old software], it was impossible to manage it. My regular customers kept requesting the other customer’s special post! It was aggravating to everybody.… Continue reading One of My Prospects Wants to Use Their Own Custom Posts. How do I Manage This?

 998 total views

02 Jul 2020

Sign Installation Experts

I am using QuickBooks Online. How Does SignTraker Decide How to Match up Customer Records?

Q: I am using QuickBooks Online. How does SignTraker decide how to match up Customer Records? I have been editing things in my QuickBooks, and now it seems like I am getting new Customer Records in my QuickBooks that I’m not expecting (they are not matching correctly). What’s happening?   A: Remember that SignTraker is… Continue reading I am using QuickBooks Online. How Does SignTraker Decide How to Match up Customer Records?

 831 total views

27 Jun 2020

Sign Installation Experts

How does “Eligible for mileage surcharge” for Services work?

Q: How does “Eligible for mileage surcharge” work? I noticed tonight that it isn’t working the way I expected. Here is my “Order Other Service” screen, where you can see there is no charge for delivery. I want to automatically charge for trips to properties we are re-visiting to add an additional service:   A:… Continue reading How does “Eligible for mileage surcharge” for Services work?

 822 total views

22 Jun 2020

Sign Installation Experts

Error Message:”Stale Object Error:..Your work was not saved”

Q: Could you please take a look at my QuickBooks export if you have a moment? It is giving me an error message that I don’t quite understand. The error message says:   “Error updating customers – batch failed with specifics: [{“AgentId”:100512, “AgentQboId”:”11705″, “FirstName”:”Kim”, “LastName”:”D”, “Operation”:”update”, “CustomerId”:”11705″, “Error”:”Validation Exception was thrown. Details:Stale Object Error :… Continue reading Error Message:”Stale Object Error:..Your work was not saved”

 793 total views