20
May
2022
SignTraker provides a secure method for Listing Services Companies to interact with clients through the SignTraker System. No more sharing account logins, passwords, and similar protected data.
105 total views
Category: SignTraker Pro Tips
07
May
2022
SignTraker introduces a Flexible Fuel Surcharge feature to assist SignTraker owners facing rising operational costs, a greater than 100% increase in fuel.
188 total views
03
Jan
2021
For medium to large installation companies that maintain several locations in their service area for storing panels and riders (i.e., multiple depots), or for real estate enterprises operating across many geographies, the problem of having the system locate the desired inventory item for the installer can be problematic. SignTraker addresses this issue by enabling… Continue reading Improving Operating Efficiency Using Depots
575 total views
03
Jan
2021
Assuming you are already among the premier suppliers in your area (and we’ll assume that, because you’re reading this), you are already covering the basics: a good-looking post, installed on time, and performed with courteous office and field installation personnel. What next? Here are the top five ways to grow your real estate sign installation… Continue reading Top Five Ways to Grow Your Sign Business
795 total views
03
Jul
2020
Q: A major account I am trying to win wants to use their own custom post. I am reluctant to agree to this because the last time I did that [in my old software], it was impossible to manage it. My regular customers kept requesting the other customer’s special post! It was aggravating to everybody.… Continue reading One of My Prospects Wants to Use Their Own Custom Posts. How do I Manage This?
757 total views
02
Jul
2020
Q: I am using QuickBooks Online. How does SignTraker decide how to match up Customer Records? I have been editing things in my QuickBooks, and now it seems like I am getting new Customer Records in my QuickBooks that I’m not expecting (they are not matching correctly). What’s happening? A: Remember that SignTraker is… Continue reading I am using QuickBooks Online. How Does SignTraker Decide How to Match up Customer Records?
622 total views
30
Jun
2020
Q: When I resolve an Exception, I know the Exception is recorded in that section of the SignTraker app, so I can go back and look at how many times a particular agent has had problems, or what type of problems we seem to be having with a particular installer. Are the details of the… Continue reading When I Resolve an Order Exception, Where do the Details Go?
552 total views
30
Jun
2020
Q: I may be your only customer doing this, but I invoice my customer thru Paypal (not QuickBooks) the same day when we discover a missing post and stake. Recently I started using the Exception function and have been clearing them, but if the agent pays my Paypal invoice, there is a chance his credit… Continue reading How Do I Use Exceptions to Bill for Lost Post Fees?
594 total views
27
Jun
2020
Q: How does “Eligible for mileage surcharge” work? I noticed tonight that it isn’t working the way I expected. Here is my “Order Other Service” screen, where you can see there is no charge for delivery. I want to automatically charge for trips to properties we are re-visiting to add an additional service: A:… Continue reading How does “Eligible for mileage surcharge” for Services work?
587 total views
23
Jun
2020
Do you find that your customers are unclear on your service terms, that their installation price included removal, their basic rental period, or other things? You can alleviate some of these questions by including some of these details as part of the information provided to the Agent when they are placing their order: To… Continue reading Customize Your New Order Message
563 total views
