Privacy Policy – SignTraker

Effective Date: August 14, 2017
Company Name: SignTraker Technologies LLC
Website: https://www.signtraker.com/
Contact: (443) 938-9178

1. Introduction
SignTraker Technologies LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and mobile applications powered by SignTraker®.
By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details when you register or place an order.
Account Information: Login credentials, company/office details, and service preferences.
Order & Service Data: Installation orders, removal requests, photos of installed signage, and related job information.
Payment Information: Processed securely through Stripe®. We do not store credit card numbers.
Technical Data: IP address, browser type, device identifiers, and cookies to improve website functionality.

If you sign in or interact using Google services (e.g., Google Maps, Gmail, or Google Single Sign-On), we may also collect basic account data in accordance with your Google account permissions.

3. How We Use Your Information
We use collected data to:

Provide and manage sign installation and related services.
Process payments and send invoices.
Communicate with you about your orders, updates, and support.
Improve and customize your website and mobile experience.
Comply with legal, tax, and safety requirements.

4. Sharing Your Information
We do not sell your personal information. We may share data only with:

Service Providers (e.g., Stripe for payments, email service providers).
Licensee Administrators and staff responsible for fulfilling your orders.
Legal Authorities, if required by law, regulation, or legal process.

5. Google-Specific Disclosures

Our website and apps may use Google Maps APIs for location services. Google’s Privacy Policy applies to this use.
If Google login (OAuth) is used, we only access the information you authorize (e.g., name, email). This data is used solely for authentication and account creation.
We comply with Google’s API Services User Data Policy, including the Limited Use requirements.

6. Data Retention
We retain your data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Security
We implement industry-standard safeguards, including encryption, secure servers, and PCI-compliant payment processing, to protect your data.

8. Your Rights
You have the right to:

Access, update, or delete your personal information.
Request a copy of your data.
Opt out of marketing communications.

To exercise these rights, contact us at info@signtraker.com.

9. Cookies & Tracking
We use cookies and analytics tools (including Google Analytics) to understand site usage and improve performance. You can control cookies through your browser settings.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@signtraker.com.